Effective August 1, 2026

Privacy Policy

Black Steel Transportation respects your privacy. This policy explains the information we collect through our website and how we use it.

Information we collect

When you request a quote or communicate with us, we may collect your name, email address, phone number, company, requested service, pickup and destination information, travel dates and times, passenger and luggage counts, flight information, vehicle preference, and special instructions you choose to provide.

How we use information

We use this information to respond to requests, prepare quotes, coordinate and provide transportation, communicate about trips, create invoices, process authorized payments through third-party payment providers, maintain business records, improve our services, prevent misuse, and meet legal obligations.

Service providers

We may share information with service providers that help us operate our website and business, including website hosting, form delivery, mapping, communications, invoicing, payment processing, and transportation partners needed to fulfill a requested trip. These providers receive information only as reasonably necessary to perform their services.

Payments

Payment card information is collected and processed by the payment provider shown on the invoice or checkout page. Black Steel Transportation does not ask customers to enter complete card information into the website quote-request form.

Retention and security

We retain information for as long as reasonably necessary to manage requests, provide service, maintain records, resolve disputes, and satisfy legal obligations. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.

Cookies and embedded services

Our website may use essential technologies and embedded services, such as video or form-delivery tools. Those third parties may receive technical information such as your device, browser, or IP address under their own privacy policies.

Your choices

You may ask us to correct or delete information you previously provided, subject to records we must retain for business or legal purposes. You may also choose not to submit the online form and contact us by telephone instead.

Children’s privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through this website.

Policy updates

We may update this policy as our website and services change. The effective date at the top of this page identifies the current version.

Contact us

Questions or privacy requests may be directed to [email protected] or (615) 546-1879.